Magnitudle Daily Answer Today

SourceIKEA - Transitioning towards a circular business (Ingka Group FY2025)

Fun factIKEA lets customers request spare screws, bolts and other small fittings to keep furniture in use longer.

MethodIKEA offers free replacement assembly parts, such as screws, nuts, bolts and dowels, to customers who need to repair or reassemble their furniture. These are additional parts requested by customers, rather than those included with new furniture. To estimate how many are supplied annually, start with the number of people visiting IKEA, estimate what proportion might request replacement parts, and multiply by the average number of components needed per request. Ingka Group recorded approximately 739 million physical retail visits in FY2025. Assuming customers visit twice annually on average gives roughly 370 million individual visitors. Only a small proportion would need spare parts each year, perhaps 0.6%, or around 1 in 167 people. A request could involve multiple identical screws, bolts or dowels, so assume around 12 individual parts per request. This produces an estimate of approximately 26.6 million free assembly parts. Ingka Group actually reported supplying 26.7 million parts to 2.3 million customers in FY2025. The visitor frequency, request rate and parts per request are estimates, while the retail visits and reported spare-parts totals come from Ingka Group.